As a follow-up to the previous post, if you recall, whilst posting this last week, I was in the QoD to cancel having them send me another 2505 to replace the one I had. After doing so and reconfirming the existing problems with the current 2505 (won’t connect via Win7Pro64 nor will it update maps), I repeated my request to have CCC contact me before we do anything else.
Archive for the “customer service” Category
08 01 2011
30 12 2010
There were a >LOT< of things that I missed whilst living in Europe and one of the most important was customer service. True, most of my European disappointments were a result of cultural differences, however, I would expect “right” to be “right” where ever you are. Regardless, I believe that I am entitled to services rendered and will let folks know when I think they’ve not done their jobs. Now, I’m not gonna be THAT old guy, the curmudgeon. “You darn kids!! Stay off my grass!” “Hey, I ordered EXTRA crispy radishes!” Naw, I’ll just work on getting what I feel that I’ve paid for and deserve. BTW, this took three days and 4225 words to write! Read the rest of this entry »
Comments Off on TomTom Hell, or How Customer Service is DEAD!! Seriously LONG post…